Refund and Returns Policy – Good Shit Fitness

Our goal is to provide you with GOOD SHIT! If your shit turns out to be bad, take a look at our refund and returns policy below. These policies are ever changing and as we continue to grow.

Overview

Our refund and returns policy lasts 30 days.

To be eligible for a return, your item be misprinted/damaged/defective. Also, your item must be unused, unworn, and in the same condition that you received it and in the original packaging.

We do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. We do not accept or offer buyer’s remorse at this time. We do not accept returns for ordering the wrong size.

Additional non-returnable items:

Gift cards
Some health and personal care items
Clothing or cloth material that has been opened, washed, or otherwise altered
Opened undergarments

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer without our authorization.

Refunds

If something arrives damaged, send a photo of the damaged goods to morthosllc@gmail.com, as well as a description of the damage, how it was damaged, and date of the damage. Then a representative will reach out to you as quickly as possible.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If your item was stolen after being delivered, we recommend filing a report with your local police and contacting your local post office.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account and reach out to us.

Another option is to contact your credit card company, it may take some time before your refund is officially posted.

Another option is to contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us via the contact page.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email via the contact page and a representative will get with you shortly.

Shipping returns

To return your product, first contact us so we can setup the return. We have to initiate this return with our vendor so contact with us first is imperative.

We will provide you with a shipping address. Returns should be addressed to “Good Shit Fitness Returns”. Failure to correctly address the return could result with the loss and denial of your return. All other types of correspondence (notices, letters, etc.) sent to our address will be returned to the sender, as we’re not legally permitted to open correspondence that is not addressed to us.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. We typically cannot offer refunds in the event an item is not returned.

What if an order gets lost in the mail?

For packages lost in transit, all claims must be submitted no later than 30 days after the order date.

We may ask for your help before doing that, like confirming with you that the shipping address provided was correct. It would also be good to double-check that you got in touch with the shipping carrier to try locating the lost order.

Please contact us if tracking information states an order was delivered but you think you haven’t received it.